Common Questions and Answers

Q.  What’s the best Antivirus?

A.  There is no best Antivirus and I’m not answering this question 100 times a day anymore.  Currently my favorite antivirus solution is Kaspersky Internet Security 2009 or 2010.  As I said, currently.  That could change.

Q.  Which is better?  Antivirus A or B?

A.  Watch my videos and decide for yourself.  Again, I get this question probably more than 100 times a day.  For discussions like this head over to the forum (remove-malware.com/forums) and trust me…you can discuss it for eternity.

Q.  I can’t load my antivirus, install my antivirus, update my antivirus, etc.

A.  You’re INFECTED!!!  Of course you can’t.  You need a bootable antivirus disc to remove most of the infections present on PC’s today.

http://www.free-av.com/en/tools/12/avira_antivir_rescue_system.html

http://www.freedrweb.com/livecd

Q.  I keep getting redirected to random websites, what can I do?

A.  Run a full scan with a bootable antivirus disc and remove any infections found.  Most of the redirection “packages” involve hidden rootkits that often require bootable antivirus environments.  WARNING!!! – your PC may not be bootable after removing malware (viruses).  You need to decide if the files infected are critical system files.

Q.  Can I send you my HiJackThis log?

A.  Don’t bother.  Rootkits are not listed in those logs.

Q.  What software do you use to record your reviews?  Why do they look so clear?

A.  Camtasia Version 3 (old version of it).  Since I’m a YouTube partner they somehow make it clear (must be less compression).

Q.  When do your reviews come out?  How often?

A.  Usually once a week.  I like to record and upload my review on Thursday – Saturday.  Sometimes I get extremely busy and I’ll need to skip a week.

Please +1 this post if you like me :)

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  • Dieselman

    Very well said Matt. Maybe now people in the forums will stop asking this. Also you have a typo. You mean to say “I cannot update,install or load my anti virus. Thanks again Matt for this very informative and common sense announcement.

  • Victor

    Matt,

    Today I heard about an antivirus called “Vexira antivirus” from Central Command Inc, an American owned and operated corporation that designs and markets its flagship product Vexira, as well as, virus protection consulting and implementation services.
    Have you ever heard about this antivirus?

    Thanks, Victor

  • spioneer

    in my opinion, the best security suites are freeware for home users and on top in matousec.com and avcomparatives.org

  • malwarekilla

    @Victor – nah, I haven’t heard about that one yet.

  • malwarekilla

    Added 2 more questions

  • f

    Instead of calling it commom questions and answers
    call it faq

  • MrBizz

    Hi Matt,
    Have you herd of SCANIT a browser security test from a Belgium security company it offers all kinds of web browser security test’s here’s the link.

    http://bcheck.scanit.be/bcheck/

    If any one is unsure about this link check them out first.

  • sandra

    thank you mrbizz that is really great my browser passed im going to share this with people over the forums if you don’t mind :)

  • MrBizz

    Hi Sandra,

    Only to pleased to help feel free to share over the forums.

    Another good application from SECUNIA is secunia psi which scans for out of date and and end of life software, give it a go and let me know what you think.

    Cheer’s

  • f

    The part about not being able to update av. Server might be down or if you use avg that 1 update a day has been used up?

  • Danny

    Hello Matt, I am trying to make the ISO disk on the UBCD4win, I have followed it all the way to the end and I get 0 Error and 0 Warning but at the very end just before the ISO build up the process stops and the message reads, “mtee is not recognized as an internal or external command” I have downloaded the mtee program but it wont work, can you help? Thanks


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