Bitdefender keeps crashing?

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Bitdefender keeps crashing?

Postby ieattacos » Wed Jul 21, 2010 8:53 am

i have bitdefender antivirus 2010 and every once in a while it pops up saying it crashed and tells me i need to send a bug report.

I have no idea why it is crashing.
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Bitdefender keeps crashing?

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Re: Bitdefender keeps crashing?

Postby pranaygtr » Wed Jul 21, 2010 9:52 am

What OS are you using?
Does it tell you anything about why it crashed?

As you are a paying customer for BitDefender, I recommend posting your issue here:
http://forum.bitdefender.com/
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Re: Bitdefender keeps crashing?

Postby sss20 » Wed Jul 21, 2010 10:07 am

did you try an uninstall/restart/install ?
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Re: Bitdefender keeps crashing?

Postby ieattacos » Wed Jul 21, 2010 12:34 pm

I use windows 7 home premium 64 bit. And when it crashes it gives your the option to restart bitdefender if thats what you meant. I restart bit defender and its fine. It doesnt tell me much about why it crashed. All it says is bitdefender has gotten a critical error please contact bitdefender services with this error report. So i send the error report and still no reply.
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Re: Bitdefender keeps crashing?

Postby pranaygtr » Wed Jul 21, 2010 1:11 pm

Have you tried what SSS20 suggested?

BitDefender Uninstall Tool:
http://kb.bitdefender.com/KB333-en--How-to-uninstall-BitDefender.html
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Re: Bitdefender keeps crashing?

Postby virtu » Sat Jul 24, 2010 6:01 am

My advise,choose a better security program.

Topic locked. PM a mod when you want it to be reopened.
A fool with an antivirus tool is still a fool.
If you can't convince them, confuse them.
The last thing I want to do is insult you. But it IS on the list.
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