I had one hell of a mystery on my hands the other day. A client called me and said she had a blank screen every-time she booted up her Windows XP computer. I was pretty busy, so I told her I’d pick it up and work on it over the weekend. I just figured it was a bad vid card or a corrupted Windows XP install.
Here are the things I tried:
- Full Scans using my UBCD4WIN…nothin found…
- I tried to load safe-mode but it hung on isapnp.sys everytime.
- I ran checkdisk /r
- I did an in-place Windows XP repair
….nothing would work.
As I was doing a visual check for standard Windows XP drivers I discovered there was a randomly named zero kb .sys file in c:\windows\system32\drivers. I simply deleted the file and the PC booted up completely normal.
I just wanted to put this out there because it looks like it’s something new. I’m not sure if it affects other versions of Windows or not.